You might think the phrase “responsible gambling” is an oxymoron, but at casinos in Detroit they are about to enter into the second phase of a two phase program to promote just that: Responsible Gambling.
Kirk Sanford of Global Cash Access in partnership with the National Council on Problem Gambling is making a huge effort to educate and counsel the public so that an enjoyable hobby or pastime does not turn into an addictive problem.
Accounting for approximately 95% of all cash access machines at casinos, all GCA machines will have Point-of-Decision messages printed on sticker and receipts, and 60% of the machines will also have telephone handsets which connect to a 24-hour “help-line” service center. Using the code word ‘think’ will signal to the service representative to automatically connect the customer to the National Council on Problem Gambling Hotline.
In addition, the program to promote responsible gambling also allows customers to exempt their credit cards so that if a request is made by the customer to withdraw more than a set amount of money, the withdrawal will be denied.
To learn more about this service you can see our page “Casino Cash Machines Offer Exclusion.”